Terms and Conditions

Last updated: October 8, 2026

1. Acceptance of These Terms

These Terms and Conditions (“Terms”) govern your use of rtclogic.com and your communications with RTCLogic LLC (“RTCLogic,” “we,” “us,” or “our”), including our SMS program. By using our website or contacting us, you agree to these Terms.

Consulting, design, and development work is performed under a separate written agreement, such as a master services agreement, statement of work, or signed proposal (an “Agreement”). If an Agreement conflicts with these Terms, the Agreement controls.

2. Our Services

RTCLogic provides software consulting and development services, including web and mobile application development, real-time audio, video, and collaboration features, machine learning and AI solutions, DevOps and cloud infrastructure, UX/UI design, IoT, enterprise software, and dedicated development teams.

Information on our website describes our capabilities in general terms and is not an offer. Estimates, timelines, and recommendations given during consultations are non-binding until they are set out in an Agreement.

3. Consulting Engagements

• Scope: the services, deliverables, schedule, fees, and acceptance criteria for each engagement are defined in its Agreement. Changes to scope are made by written change request and may affect fees and timelines.
• Client responsibilities: you agree to provide timely information, decisions, approvals, and access to the systems, accounts, and people the work requires. Delays in these items may delay delivery or change costs.
• Third-party platforms: deliverables often depend on third-party services such as cloud providers, app stores, APIs, and open-source software. Their terms, availability, pricing, and review decisions are outside our control.
• Independent contractor: RTCLogic performs services as an independent contractor and may use qualified subcontractors bound by confidentiality obligations.

4. Fees and Payment

Fees, invoicing schedules, and payment terms are set out in each Agreement. Unless the Agreement says otherwise, invoices are due upon receipt, and we may pause work while payments are overdue. Third-party costs such as cloud hosting, software licenses, and app store fees are the client’s responsibility unless the Agreement provides otherwise.

5. Intellectual Property

Unless an Agreement provides otherwise, once we have been paid in full, the client owns the deliverables we create specifically for the client. RTCLogic keeps ownership of its pre-existing materials, tools, libraries, templates, and general know-how, and grants the client a non-exclusive, perpetual license to use any of them that are incorporated into the deliverables. Open-source components remain subject to their own licenses.

The content of this website, including text, graphics, and logos, belongs to RTCLogic or its licensors and may not be copied or reused without our permission.

6. Confidentiality and Client Data

Each party will protect the other’s confidential information and use it only for the engagement, as set out in the Agreement or a separate non-disclosure agreement. We access client systems and data only as needed to perform the services and handle them as described in our Privacy Policy. Clients are responsible for maintaining backups of their systems and data and for having the rights needed to share any data, content, or materials they provide to us.

7. SMS Messaging Terms

• Program: the RTCLogic SMS program sends text messages related to your requests and our work together, such as responses to inquiries, project and service updates, appointment and scheduling notifications, and account alerts.
• Opting in: you join only by providing your mobile number and expressly agreeing to receive text messages from RTCLogic. Providing a phone number or submitting a website inquiry does not by itself enroll you. Consent is not a condition of purchase.
• Frequency and cost: message frequency varies by program and your interactions. Message and data rates may apply.
• Opting out: reply STOP at any time to stop receiving messages. You may receive a final message confirming your opt-out.
• Help: reply HELP for help, or contact contact@rtclogic.com.
• Carriers: mobile carriers are not liable for delayed or undelivered messages.
• Privacy: mobile information and SMS opt-in data are handled as described in section 4 of our Privacy Policy and are not shared with third parties for marketing or promotional purposes.

8. Acceptable Use of the Website

You agree not to misuse our website, including by submitting false, automated, or spam inquiries; attempting to gain unauthorized access to our systems; interfering with the website’s operation; or using it in violation of any law. We may filter, ignore, or block inquiries that appear automated, abusive, or unwanted.

9. Warranties and Disclaimers

We perform services in a professional and workmanlike manner, and any specific warranties are those stated in the Agreement. Otherwise, to the fullest extent permitted by law, our website and services are provided “as is.” We do not guarantee that software will be free of errors or that any particular business result will be achieved.

10. Limitation of Liability

To the fullest extent permitted by law, RTCLogic will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Unless an Agreement provides otherwise, our total liability for any claim relating to our services is limited to the fees paid to us for the services giving rise to the claim during the twelve months before the claim arose.

11. Indemnification

You agree to indemnify RTCLogic against third-party claims arising from data, content, or materials you provide to us, or from your use of our website or deliverables in violation of law or these Terms.

12. Third-Party Links

Our website may link to third-party websites and services, such as our scheduling provider. We are not responsible for their content, policies, or practices.

13. Governing Law

These Terms are governed by the laws of the State of New Hampshire, without regard to its conflict of law rules. Any dispute relating to these Terms will be brought in the state or federal courts located in New Hampshire, unless an Agreement provides otherwise.

14. Changes to These Terms

We may update these Terms from time to time. The latest version will appear on this page with a revised date. Continued use of our website or communications after a change means you accept the updated Terms.

15. Contact Us

For questions about these Terms, contact: